SHIPPING & RETURNS

Domestic Shipment (Orders within Switzerland):

Shipping rates & delivery estimates

Shipment processing time

Orders placed during weekdays will be processed the next day after the order confirmation.
Orders Placed on Saturday - Sunday will be processed on Monday excluding holidays.
If items become out of stock we will immediately contact you about backorder inquiries.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Grove is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Grove is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

International Shipment:

Shipping cost Shipping charges for your order will be calculated and displayed at checkout.
Out of state orders estimate 3-7 days after processing.
Delivery delays can occasionally occur.

Our objective is to please every customer and provide top of the line customer service.
We gladly accept returns and replacements on items that are in original condition, unwashed, unworn, defective and free from dirt and odor within 30 days of delivery date for a full refund or exchange.
Grove, reserves the right to deny any claim on merchandise that does not meet return policy requirements.
Please allow for 3-5 business days for your return to be processed.