Frequently asked questions
HOW MUCH IS SHIPPING?
Switzerland: We offer free shipping throught Switzerland.
International Orders: $7.00 to $14.00 depending on weight.
WILL I HAVE TO PAY ANY DUTIES AND TAXES ON TOP OF MY ORDER?
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that Wholesome Culture does not have any control over any duties, customs, and taxes levied by the country your order is being shipped to. We cannot tell you what the cost will be as these charges can vary and as the packages that go through customs are randomly selected.
CAN I TRACK MY ORDER?
Once your order is shipped, we will send you an email containing a tracking number. This tracking number might take up to 3-5 days before it updates.
If you can't find it, You can e-mail us at firstname.lastname@example.org telling us the e-mail you used to purchase and your order number.
WHAT ARE THE PAYMENT METHODS ACCEPTED?
Any of the following: Invoice Bank Transfer, Master Card, Visa Card, Paypal, TWINT, Cash